ATC Brokers
Language
FX Metals CFDs CFD Rollover Contract Specs
MT Pro MT4 MT4 Mobile Demo Request
Multi-Account Manager Introducing Broker Brokerage Partnership Request
Assistance Top FAQs VPS Contact Request
What is Forex? What are CFDs? What is Day Trading? Forex Demo Account MT4 Platform MT4 Mobile App Metal Trading ECN Broker Forex Charts
Overview Regulation Safety of Funds Banking

Complaints Policy

ATC is committed to providing excellent service to our clients. We view our client’s comments, suggestions and concerns of the utmost importance.

In the unlikely event that you are dissatisfied with the service provided by ATC, please contact our Customer Support as soon as possible at +44 203 318 1399 or via email at info@atcbrokers.com.

If you have a trading dispute, you can submit a trade inquiry by completing the Trade Audit Form from your My Account back office. In an effort to promptly resolve trade inquiries, all trading disputes must be logged as quickly as possible after the trading issue has occurred.

Once the trade has been thoroughly reviewed, you will be contacted with a full explanation of what occurred on the trade(s) that were reported for investigation.

If the matter is not resolved to your satisfaction or you wish to submit a formal complaint at the initial stage, you can do so by completing the online Complaint Form. The complaint will receive an impartial review to determine if we have acted fairly within our rights and have met our contractual obligations. We will acknowledge your complaint promptly, and a full written response will be provided.

Fund your account with
the following methods
Fund your Forex account through a bankwire Fund your Forex account with UnionPay
vertical_align_top Open an Account