ATC Trader User Guide

Contents: Show all | Close all  Main Window  Main Window Overview  Customize Windows  Main Window Profile  Contract Setup  Trade Reports  Order Placement  Order Types  DOM  Launch DOM  Menu Icons  DOM Profile  Market Order  Limit Order  Stop Order  Stop Limit Order  Trailing Stop Order  OCO Order  OSO Order  Bracket Order  Multiple Bracket Order  Scale In/Out Order  Breakeven Order  AOE  Launch AOE  AOE Profile  ROE  Launch ROE  ROE Profile  TOE  Launch TOE  TOE Profile  Charting Features  Launch Chart  Menu Icons  Chart Profile  Indicators  Indicator Setup  Customize Charts  Trade Mode  Market Order  Limit Order  Stop Order  Stop Limit Order  Trailing Stop Order  Bracket Order  Multiple Bracket Order  Advanced Features  Automation  Block Trading  Trade from Excel  Custom Indicators  General  Analysis Library  Analyze Techniques  Indicator Library  .NET Indicator Framework  EasyLanguage  Samples  Glossary  Troubleshooting  Installation  Connectivity & Login  Contact Support  FAQ's  Main Window  DOM  Charts  Advanced Features  Request Demo  Glossary

Connectivity and Login Troubleshooting ERROR: THINGS TO CHECK: 1.) User name and password are case sensitive. Be sure to type in exactly as seen. 2.) Caps lock button. Be sure the caps lock is off. 3.) Wrong account. Be sure that the User ID and Password are the correct one for the account being accessed. 4.) Demo account expired. Has the demo time period expired? Call ATC Brokers. ERROR: No error but disconnected after logging in THINGS TO CHECK: 1.) Verify that firewall is not blocking prod.openecry.com or sim.openecry.com 2.) To allow ATC Trader to connect to our servers you need to allow outbound connections to ports 9200 and 9201 through your firewall. 3.) Connectvity to the internet, check yahoo.com or google.com, see if websites display.